Cancellation Policy

1. Recurring Monthly Subscriptions

If you have subscribed to an All-Access or monthly research plan on RUPEEBITS (https://www.rupeebits.com):

• Cancel Anytime: You can cancel your subscription at any time without penalty or cancellation fees.
• Self-Service Dashboard: Simply navigate to your customer portal under Dashboard $\rightarrow$ Plan Settings and click "Cancel Subscription". Your cancellation takes effect immediately to prevent any future billing.
• Access Preservation: Upon cancelling, future auto-renewals are halted instantly. You will retain full active access to research reports and member benefits until the end of your currently paid monthly billing cycle.
• Cooling-Off Cancellation & Refund: If you enrolled in a new recurring subscription and cancel within 5 days of activation without extensive report downloads, you may request a full cancellation and refund by emailing support.

2. Single Report Purchases & Pre-Orders

For individual report purchases and digital dossiers:

• Cancellation Prior to Download: If you place an order and submit a cancellation request prior to downloading the file or accessing the proprietary analysis, you are eligible for an immediate order cancellation and full refund.
• Technical Cancellation: If a technical issue prevents report delivery or digital watermarking cannot be completed, the order will be cancelled automatically and refunded.
• Post-Download Cancellations: Because digital research files are consumable and permanent once downloaded, cancellations cannot be accepted once the report PDF has been downloaded to your local device, unless covered under our Refund Policy.

3. Cancellation Processing Timeline & Refunds

When an order or subscription cancellation involves a refund:

• Cancellation requests initiated via your account dashboard are executed immediately.
• Email cancellation requests sent to support are reviewed and executed within 24 business hours.
• Any applicable refund resulting from a cancelled order will be processed back to your original payment method (via Razorpay) within 5 to 7 business days.

4. How to Request Cancellation Assistance

If you need assistance cancelling your account, stopping renewal, or checking the status of a pending order: